Q: Does the Vault still provide guaranteed event Support Heroes like the old Packs did?
A: Absolutely! Although the format is different the guaranteed event Support Heroes are still available through the Vault Milestone Rewards.
Each draw from the Vault will provide you with Vault Points. Accumulating Vault Points will unlock new rewards from the Vault Collection.
Q: How do I evolve the event Relic and Support Hero using the new Vault?
A: The materials used to evolve the event Relic and Support Hero will now be obtained through Vault draws.
Q: What exactly falls under the definition of a Vault Card?
A: Vault Cards can take the form of Heroes, Catalysts, Relics, Materials, and Consumable items.
Q: What are Vault Tokens used for?
A: Vault Tokens are an in game currency that can also be used to Draw from the Vault. It should be noted that Gem draws pull from the premium goods (Gold & Silver cards) contained within the Vault, while Vault Tokens pull from the regular goods (Bronze cards) in the pack.
Q: How do I acquire Vault Tokens?
A: Vault Tokens are obtained as a reward for slaying solo Raid Bosses, [Vault] Bosses, and premium draws.
Q: When can I move onto a higher tier Vault?
A: Once you have drawn all of the Vault Cards classified as Top Rewards you will be prompted to move onto a higher tier Vault. At this point you can choose to move on, or stay back and finish emptying the rest of the contents of the Vault you are currently drawing from. If you do empty the complete contents of a Vault you will automatically move on to a higher tier Vault.
Q: How can I obtain the Ultra Rare Hero card from the Vault?
A: You need to progress to the Master Vault in order to have a chance at pulling the UR hero