Status of Known Issues

Fix Incoming

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Not A Bug
Dispel pop up appears before skill drops. This may be visually confusing to some players but all functionality around the skill is working as expected. (Note: We plan to revisit this soon to improve the experience.)
Celestial Devorah's cooldown is working correctly. (Note: We plan to revisit card back text to clarify.)

Issues under investigation
Investigating an issue where some gem drop rate increasing abilities are not dropping for as much as they should.
Potential dispel rate related issue
The Lunar Staff displays buffing for Fallen One, Loki, Bella and Dzoran in the card info UI.
Lyla Valkyrie Queen counter skill wording says that it removes Alacrity from all enemies, whereas it should say removes Alacrity Debuff from all allies
Gems are snapping away from the intended match.
Missing gem from gem board (gem holes in board).
Raid boss list is freezing after claiming boss or clearing out old bosses.
Text appears jumbled on some UIs and buttons.

Recorded, Not currently in queue
Turn counter not going down.
Sound decreases when playing on iOS.
Battle skills that attack multiple times (Like Youko and Nika the Sly) do not target other enemies for the secondary attacks if the main target dies.
If multiple heroes can counter a defender skill, then it is always the one closest to the middle that actually does it.
If you attack a pvp defender with thorns up that will not attack you next turn, it still makes the attack animation.
"Rei's Staff will not upgrade a commander gem into a power/commander gem.
Cleanse Counter Skill cannot dispel several Debuffs in Battle."
If you use a hero's battle ability and it gets silenced by a defender skill, it doesn't go on cooldown.
Incendiary bomb damage is 10% of user's current HP.
In some situations, commander gems will not glow even though they are clearly in a match 3.
When you use a Hero Ability to turn a commander gem into a power/commander gem, the power gem will get reassigned to a different gem the next turn.
You get 1 less commander gem than normal every time a Legend Hero passive triggers.
Dogen's Axe can turn commander gems into just power gems instead of commander/power gems.
Matching normal gems before swapping 2 power gems for a team up attack will cause your heroes to not attack all enemies.
Fara sometimes does not turn an earth gem into a water gem if Shaella is also on the team.
Frozen gems on the gem board.
Raid boss screen freezing when clear dead bosses
Timer runs out and available matches don't activate.
When moves are available on the board sometimes the board doesnt re-shuffle.
Amy People Champion leader Skill provide to much recovery when matching 3 heart gems
GvG battle report not showing all info.

Won't Fix 
Fara's battle skill is lasting one turn longer than expected.
Display issue only: In raid boss, the damage values over each hero are showing the final damage done instead of the base damage.  The actual damage being done is unchanged. There are no issues with the math, just in the way that it is displayed.

Fixed 1/11

UR skill Wavemother Mylio is working as intended at intensity 0-299. It appears to be not functioning as expected after 300 intensity. 

Revive Relic fix - If you put a select relics in a spot before a revive relic revive was not functioning as expected. 

Baleful bride fix.  

Fixed

Mylio, Lost Baroness skill fix. 

Avatar heroes skills are fixed.

If select relics are placed in spot before the Enchanted Exvertebra Helm, it will not function as expected. 

The issue does not occur for more than a few relics, here are the ones we know so far:
Legend Relics
Eternity Gauntlet

More info:

The bug will only happen if the relic is in a slot before the Helm. If the helm is the first relic slot, the bug will never reproduce.
For example:
Gauntlet, Helm, Sword, Sword, Sword
Bug Happens.

Sword, Sword, Gauntlet, Helm
Bug happens.

Sword, Helm, Gauntlet, Sword
Bug does not happen

Sword, Gauntlet, Sword, Helm, Sword
Bug happens

"Shuffle" skill is confusing to some players. We will update this text to make it more clear. 

Certain Defender Skills like Flatline, Alacrity, and Toxin that apply a debuff to multiple attacker heroes are being dispelled too easily.

Orpha's skill is not working as expected.  

Fixed on most recent version (2.2.2)

Select Battle Skills (ie Cobra King, Apeps) are working correctly in version 2.2.2.

Fixed week of 10/23
Perseus's special ability isn't working vs Medusa.

Fix released 1.9.8 (11/2)
Crash when switching power gems.
Sometimes when you make a large gem match, an extra gem gets left behind in the lower left.
Sometimes gems are excluded from matching in large matches.
You get extra power gems when you do a team up attack in a large block of the same color gems.
Crash while battling in PvP.

Fix is in 1.9.10 
GvG practice mode not showing in correct order.

Fixed week of 11/6
Holy Wing’s battle skill is lasting 7 turns instead of 2 turns. NOTE: This has been fixed to 2 turns which is what is described on the back of the card. 

Fixed week of 11/13
Memory related crash that occurs when lots of visual effects are on the screen. (An example of this would be a crash after turning most of the board one color gem and swapping power gems. The gem points add up, the Legendary x26+ multiple counts up, and then the game crashes to the desktop.)
Lyla, Valkerie Queen the New Water Legends (and all versions of this card) has the incorrect defender skill. We are changing it to Earth suppression.
Skill icons are not showing on GvG decks. 

Fixed week of 11/27
Passive Skill text for Master Wu is confusing.
Some skills with durations and cooldown that differ are lasting for the wrong number of turns. One example is Loki.

Fixed week of 12/3
Muramasa is currently only showing as a Commander.
The buff gained from Thor's battle ability, Surtr's Bane, is only lasting for 1 turn when it should be lasting for 3 turns.

Fixed week of 12/19
Overclocked Urhart is not getting silenced when he should.
Holy Wing drop rate is sometimes decreased. 
Lyda is not buffing Drosh. 
Thor battle skill Surtr's bane only lasting for one turn instead of 3.
Fix for Santa cooldown.
Siphon / Flame heart is causing crashing in GvG. 

Fixed week of 1/2
Lyra, Mystic Harpist's battle ability is not turning as many water gems into earth gems as it should.
Albinust Reborn was reduced to 2x slayer instead of 4x slayer. 

Fixed week of 1/15
Vazgore is not showing 5x.   

Fixed week of 6/11

Combo Bonus is lower than expected when you swap power gems and then make a match that includes those power gems.

Crash when powering up heroes in select languages. 

Fixed week of 7/2

Ophra stat inflation - A minor bug released with War For The Skies caused Ophra's stats to inflate. This bug fix will return Ophra to the same statistical values that the Hero was released with.