Common Issues
A multitude of solutions and self help guides to commonly experienced problems.
- Frequently Asked Questions - GDPR
- Buying, Selling or Sharing Accounts
- How can I change my gamername?
- How can I transfer my account from one device to another?
- What can I do if my Gems are not received from a Purchase?
- My game crashed while I was opening a Card Pack! Now what?
- How can I cancel my VIP subscription?
- Terms of Service and Seeking Refunds from Apple/Google